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As a result of periodic upgrades, we will be conducting maintenance estimated to begin Saturday, November 7th at 8:00AM CT and end at 11:00AM CT. Account access may be inaccessible during this maintenance window.


Many of your questions can be answered in our FAQs. If you have additional questions about the plan, feedback or concerns, please use the form on this page. If you have questions about your account or other privileged matters, please call or write us using the contact information on this page.

Standard U.S. mail:
PO Box 540010
Omaha, NE 68154

Overnight Mail:
4221 N 203rd Street, Suite 100
Elkhorn, NE 68022-3474

Phone or Fax:
P: 1.800.445.GRAD (4723), option #4
F: 1.402.431.4452

Service center hours:
Monday–Friday, 8am–6pm CT