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As a result of periodic upgrades, we will be conducting maintenance estimated to begin Saturday, September 25th at 7:00AM CT and end at 10:00AM CT. Account access will be inaccessible during this maintenance window.


Many of your questions can be answered in our FAQs. If you have additional questions about the plan, feedback or concerns, please use the form on this page. If you have questions about your account or other privileged matters, please call or write us using the contact information on this page.

    Standard U.S. mail:
    PO Box 540010
    Omaha, NE 68154

    Overnight Mail:
    4221 N 203rd Street, Suite 100
    Elkhorn, NE 68022-3474

    Phone or Fax:
    P: 1.800.445.GRAD (4723), option #4
    F: 1.402.431.4452

    Service center hours:
    Monday–Friday, 8am–6pm CT